What should I bring with me when I come for a scheduled office appointment?
Apart from your Medicare and insurance information, you will need to bring:
Are my medical records kept private and confidential?
Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily, we will not release the contents of your medical file without your consent.
Do I need a referral to make an appointment?
Most medical specialists will accept only referred patients. This is partly to ensure that the specialist you are seeing is appropriate for you and your condition, and also because Medicare pays higher rebates for specialist services if you have been referred.